Last updated: October 19, 2026
1. Who We Are
We operate this online store, which sells apparel and other products made to order. In this policy, “we,” “us,” and “our” refer to the store owner.
For privacy questions, contact us at info@darzumhk.com
2. Information We Collect
When you visit our store, place an order, or contact us, we may collect information such as your name, email address, billing address, shipping address, telephone number, order details, and communications with us.
Our website may also collect technical information, such as your IP address, browser type, and information about how you use the website, including through cookies where applicable.
3. How We Use Your Information
We use customer information to:
- Process and manage orders and payments.
- Arrange production, shipping, and delivery.
- Respond to customer questions and resolve order issues.
- Prevent fraud and protect our website.
- Meet legal, accounting, and tax obligations.
- Improve our store and customer experience.
We send promotional emails only where permitted by applicable law and provide an unsubscribe option when required.
4. Service Providers and Sharing
We may share the information needed to operate our store with service providers, including:
- WooCommerce and our website hosting provider: to operate and maintain the online store.
- Printful: to produce and fulfill orders, including receiving relevant customer, product, and shipping information.
- PayPal and any other enabled payment processor: to process payments and help prevent fraud.
- Shipping and delivery providers: to deliver orders and provide tracking where available.
These providers handle information according to their own policies and the services they provide. We do not sell customers’ personal information for money.
5. Payments
Payments are processed through the payment services offered at checkout. We receive information needed to manage orders and confirm payment. Payment providers may collect and process payment and billing information under their own privacy policies.
6. Cookies and Similar Technologies
Our website and its plugins may use cookies or similar technologies to support shopping cart functions, checkout, customer preferences, security, and website performance. The cookies used depend on the features and services enabled on our website.
You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality.
7. How Long We Keep Information
We retain personal information for as long as reasonably necessary to fulfill orders, provide customer service, maintain business and accounting records, resolve disputes, and meet legal obligations. Retention periods depend on the type of information and the applicable requirements.
8. Your Privacy Rights
Depending on where you live and the laws that apply, you may have rights to request access to, correction of, or deletion of your personal information, or to object to or restrict certain processing.
To submit a privacy request, contact us at [your customer service email]. We may need to verify your identity before responding. Some information may need to be retained to fulfill legal or business obligations.
9. Security
We use reasonable measures designed to protect personal information. However, no method of transmitting or storing information online can be guaranteed to be completely secure.
10. Children’s Privacy
Our store is not intended to knowingly collect personal information from children in violation of applicable law. If you believe a child has provided us with personal information improperly, contact us so we can review the situation.
11. Changes to This Policy
We may update this Privacy Policy when our practices, services, or legal obligations change. Updates will be posted on this page with a revised date.
12. Contact Us
For questions or requests relating to this Privacy Policy, contact us at info@darzumhk.com
13. Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
14. Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.