Last updated: October 17, 2026
Thank you for shopping with us! We are committed to delivering your faith-inspired apparel and keeping you informed throughout the shipping process.
1. Order Processing
Our products are made to order through our print-on-demand fulfillment partner, Printful.
Most orders take approximately 2–5 business days to be fulfilled before shipping. Processing times may vary depending on product availability, order volume, holidays, and other circumstances.
Please note that order fulfillment time is separate from shipping transit time.
2. Shipping Times
Delivery estimates depend on the shipping method selected at checkout and the destination.
For standard shipping, typical estimates after fulfillment are:
- United States and Canada: Approximately 3–4 business days.
- International destinations: Approximately 5–20 business days, depending on the destination and fulfillment location.
These are estimates, not guaranteed delivery dates. Weather, customs inspections, carrier delays, and other circumstances may affect delivery.
3. Shipping Costs
Shipping charges are calculated and displayed at checkout based on the available shipping options, order contents, and delivery destination.
The available methods and prices may vary by product and destination. Please review your shipping selection and total order cost before completing your purchase.
4. Order Tracking
Once your order ships, you will receive a shipping confirmation email with tracking information when available.
Tracking updates may take some time to appear after a package is handed to the carrier. You can use the tracking link in your shipping confirmation to follow your shipment.
5. Incorrect Shipping Addresses
Please review your shipping address carefully before placing an order.
If you notice an error, contact us as soon as possible at info@darzumhk.com with your order number and the corrected address. We cannot guarantee that an address can be changed after production or shipping has begun.
Additional shipping costs may apply if an order must be reshipped because of an incorrect or incomplete address.
6. Delayed or Missing Orders
If your order has not arrived by the estimated delivery date:
- Check your shipping confirmation and tracking information.
- Verify that the shipping address provided at checkout was correct.
- Check with your local carrier or postal service for additional information.
- Contact us at info@darzumhk.com with your order number if you still need assistance.
We will work with you and our fulfillment partner to investigate the issue.
7. Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or different from what you ordered, contact us promptly at info@darzumhk.com.
Please include your order number, a description of the issue, and clear photos of the affected item and packaging when applicable. We will review the issue and explain the available resolution under our Returns and Refunds Policy and our fulfillment partner’s applicable procedures.
8. International Orders and Customs
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. Unless otherwise stated at checkout, these charges are the customer’s responsibility.
Customs requirements and processing times vary by country and are outside our direct control.
9. Contact Us
For questions about shipping, tracking, or an existing order, contact us at:
Email: info@darzumhk.com
Please include your order number so we can assist you more efficiently.
Thank you for supporting our mission and Making Him Known with confidence!